Business
Analysis
Systemic understanding of business analysis
all 50 BABOK® techniques with examples.
Ready-made templates and cases
you can use them immediately in your work.
Projects for portfolio
SWOT-analysis, BPMN-diagrams, user stories.
CBAP® Preparation 35 PDUs from IIBA®, sample
exam questions and passing strategies
Who is a Business
Analyst?
A Business Analyst (BA, Business Analyst) is a
professional who bridges business and
technology to help companies solve problems,
implement change, and achieve goals by
analyzing data, processes, and requirements.
Who this course is for
Business Analysts
Deepen your knowledge of BABOK® and learn how to apply the techniques in real projects.
CBAP® / CCBA®
candidates
Get structured training and practical tips to pass the exam.
Managers, Designers
Master business analysis tools to work more effectively with requirements.
Managers
Systematize your experience and build analysis processes in your team.
Your skills after
the course
Master all areas of analytics
knowledge and 50 business
analysis techniques.
Learn to identify business
needs and translate them
into working solutions.
Master the skills to
create clear TORs, user
stories and use cases.
Be able to Model
business processes.
Master SWOT, PESTLE,
stakeholder analysis
and other methods.
Prepare for CBAP®/CCBA®
- learn how to answer
tough questions.
Understand how to implement
solutions and minimize team
resistance.
Learn how to collect,
analyze, and interpret
business metrics
Training Program
Module 1: Introduction to Business Analysis
  • About the Course
  • What is Business Analysis?
  • Article: Summary of the four types of requirements
  • Careers as a business analyst
  • Introduction to the BABOK(r) manual
  • Basic concepts of business analysis
  • Methodology: Conceptual modeling
  • Difference between requirements and design
  • Quiz - Introduction to Business Analysis
  • Links to the BABOK(r) manual
  • Case study exercise
  • Course materials - printable slides for Unit 1
Module 2: Strategy Analysis
  • Strategy Analysis: Overview
  • Current State Analysis
  • Technique: Business Model Canvas
  • Technique: SWOT
  • Technique: Business Process Analysis
  • Technique: Benchmarking and Market Analysis
  • Real live examples of Benchmarking
  • Technique: Document Analysis
  • Real live example of Business Capabilities analysis
  • Future state definition
  • Article: Goal setting frameworks
  • Technique: Metrics and KPIs
  • Challenges of defining good KPIs
  • Technique: Balanced Scorecard
  • Technique: Business Case
  • Assess Risks
  • Real live examples of risk assessment
  • Define Change Strategy
  • Technique: Vendor assessment
  • Article: Practical Ontology - a Tool for Making Sense of New Domains
  • Quiz - Strategy Analysis
  • References to the BABOK(r) Guide
  • Case study exercise
  • Course materials - printable slides for section 2
Module 3: Elicitation and Collaboration
  • Elicitation and Collaboration: Overview
  • Prepare for Elicitation
  • Conduct Elicitation
  • Technique: Interviews
  • Case study: Interview Guide
  • Engage with the community
  • Technique: Focus Groups
  • Technique: Collaborative Games
  • Technique: Brainstorming
  • Technique: Workshops
  • Technique: Mindmapping
  • Technique: Decision modelling
  • Confirm elicitation results
  • Communicate BA information
  • Manage stakeholder collaboration
  • Quiz - Elicitation and Collaboration
  • References to the BABOK(r) Guide
  • Case study exercise
  • Course materials - printable slides for section 3
Module 4: Requirements Analysis and Design Definition
  • Requirements Analysis and Design Definition: Overview
  • Specify and model requirements and designs
  • Technique: User Stories
  • Article: Anatomy of a User Story
  • Technique: Use Cases and Scenarios
  • Real live example of using Scenarios and Use cases
  • Technique: Process Modelling
  • Article: Make Your Process Flows Easy to Read
  • Technique: Prototyping
  • Technique: Functional Decomposition
  • Technique: State Modelling
  • Functional Decomposition and State Modelling using a modelling software
  • Technique: Sequence Diagrams and Interface Analysis
  • Real live example of sequence diagrams and interface analysis
  • Technique: Scope Modelling
  • Technique: Non-Functional Requirements
  • Technique: Roles and Permissions Matrix
  • Verify and Validate Requirements
  • Technique: Reviews
  • Define Requirements Architecture
  • Technique: Data Modelling
  • Define Design Options
  • Analyze Potential Value and Recommend Solutions
  • Technique: Financial Analysis
  • Financial Analysis in action
  • Technique: Acceptance and Evaluation Criteria
  • Quiz - Requirements Analysis and Design Definition
  • References to the BABOK(r) Guide
  • Case study exercise
  • Course materials - printable slides for section 4
Module 5: Requirements Lifecycle Management
  • Requirements Lifecycle Management: Overview
  • Trace requirements
  • Maintain requirements and designs
  • Prioritise requirements
  • Technique: Prioritisation
  • Technique: Backlog management
  • Backlog management using Jira
  • Assess requirements changes
  • Technique: Item tracking
  • Approve requirements
  • Quiz - Requirements Lifecycle
  • References to the BABOK(r) Guide
  • Case study exercise
  • Course materials - printable slides for section 5
Module 6: Solution Evaluation
  • Solution Evaluation: Overview
  • Measure solution performance
  • Analyse performance measures
  • Technique: Root cause analysis
  • Root cause analysis in real life
  • Technique: Data mining
  • Assess solution limitations
  • Assess enterprise limitations
  • Recommend actions to increase solution value
  • Technique: Lessons learned
  • Quiz - Solution Evaluation
  • References to the BABOK(r) Guide
  • Case study exercise
  • Course materials - printable slides for section 6
Module 7: Business Analysis Planning and Monitoring
  • Business Analysis Planning and Monitoring: Overview
  • Technique: Glossary
  • Plan business analysis approach
  • Plan stakeholder engagement
  • Technique: Stakeholder list, map, or personas
  • Technique: Organisational modelling
  • Plan business analysis governance
  • Plan business analysis information management
  • Identify BA performance improvements
  • Technique: Observation
  • Article: BA Healthcheck Questions
  • Quiz - Business Analysis Planning and Monitoring
  • References to the BABOK(r) Guide
  • Case study exercise
  • Course materials - printable slides for section 7
Module 8: Soft and Hard Skills for a Business Analyst
  • Introduction to soft skills
  • Behavioural characteristics
  • Design Sprints
  • Human skills for a business analyst
  • Article: Business Analysis Tools - Essentials
  • How is the BA role evolving? - An interview with Igor
  • Quiz - Soft Skills
  • Course materials - printable slides for section 8
Module 9: BA Perspectives
  • Introduction to perspectives
  • The Agile Perspective
  • The Business Intelligence Perspective
  • The IT Perspective
  • The Business Architecture Perspective
  • The Business Process Management Perspective
  • Quiz - Perspectives
  • Bonus video: Introduction to Agile
  • Self-reflection
  • Course materials - printable slides for section 9
Module 10: Sample CBAP Exam
  • Certified Business Analysis Professional - sample exam
Module 11: Final words
  • Next steps
  • Final words
  • How to claim your development units with IIBA?
  • How to claim your development units with PMI?
  • Legal Notes
  • Bonus section
How you'll
learn
Recorded lessons
You can always review all the lessons in the recording to better understand the material you've learned.
Skills-based
You will get a lot of practical work and case studies.
Retesting the material
you have learned
A prerequisite for successful completion of the course is the fulfillment of practical work. Course instructors will check assignments and give feedback.
Communication
and support 24/7
You will be added to the chat room, where you will be able to communicate with your fellow students, school supervisor and instructor: ask questions, share your insights.
Experts and course supervisors
Igor Kosov
Business Analysis Expert, CBAP®
Business Analyst with 12+ years of experience in banking and IT

Official IIBA® trainer, trained 200+ certified CBAP®/CCBA® specialists
Anna Rizova
Lead Business Analyst in an
international consulting company
10 years in business
process transformation for
Fortune 500 companies

Specialist in CRM/ERP systems implementation (Salesforce, SAP, 1C)
Dmitry Morzhin
Product Owner, former
BA Practice Leader
7 years creating digital products
in fintech and e-commerce

Implemented end-to-end requirements analysis system for distributed teams
Elena Belova
Certified IIBA® Trainer,
Solution Architect
15 years in IT consulting with a
focus on business architecture

Helped 50+ companies undergo
digital transformation.
Certificate
After successful completion of the course
and all assignments, you will receive a
personalized certificate with a unique
number, which confirms your qualification.
Choose the appropriate tariff
Introductory
$100
  • Curriculum - 1 module
  • Video Lessons
  • Practical Assignments
  • Student Chat
  • Assignment Checking
  • Mentor Feedback
  • Course Access - 1 week
  • No Certificate
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Basic
$150
  • Program of Study - 8 modules
  • Video Tutorials
  • Downloadable Resources
  • Practice Assignments
  • Student Chat
  • Assignment Checking
  • Mentor Feedback
  • Course Access - 2 months
  • Certificate
Start Now
Standard
$200
  • Training Program - 11 modules
  • Video Lessons
  • Downloadable Resources
  • Practical Assignments
  • Student Chat
  • Assignment Checking
  • Mentor Feedback
  • Course Access - 6 months
  • Certificate
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VIP
$375
  • Individual support from a mentor
  • Training program - 11 modules
  • Video lessons
  • Downloadable resources
  • Practice assignments
  • Student chat
  • Assignment check
  • Error analysis and recommendations
  • Access to the course - 12 months
  • Certificate
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Corporate
$710
  • Groups of 5 to 10 people
  • Training program - 11 modules
  • Participation in corporate project
  • Video lessons
  • Downloadable resources
  • Practical assignments
  • Chat for students
  • Check assignments
  • Feedback from tutors
  • Access to the course - 12 months
  • Certificate
Start Now
Why you can do it?
Step-by-step system
from basics to advanced techniques without “gaps” in knowledge.
Live examples
we only analyze what really works in projects.
Expert support
answers to your questions and analysis of your cases.
Testimonials from
our alumni
Mikhail
I have gone through 3 different CBAP® preparation programs, but only here the BABOK® Guide is explained not as dry theory, but through real cases from the banking industry. It is especially valuable that Igor explains which techniques work in Agile environments and which ones work only in Waterfall. I passed the exam from the first time!
Olga
After the course I revised my approach to requirements gathering: now I use Decision Tables and Scope Modeling for prioritization. The development team noticed that the TORs are 30% clearer. Bonus: IIBA® certificate helped me get a promotion!
Artem
I was afraid that I wouldn't be able to cope without experience, but the templates from the “Documentation” section allowed me to immediately get involved in the working project. A case study on process modeling for a logistics startup is now in my portfolio. I am preparing for ECBA™ with the course materials.
Alina
Took the course for my subordinates - implemented SWOT analysis and Stakeholder Maps to evaluate new branches. Saved time on approvals - 15 hours a month!
Denis
As a techie, I didn't understand why customers remain dissatisfied. The case study about “translating” physicians' requirements into technical specifications turned my approach around. Now I conduct workshops with prototypes - there are 70% fewer conflicts. I recommend the course!
FAQ
I have no experience in business analysis. Is the course suitable for me?
Of course! The program is designed so that even beginners can master the material. Basic concepts are explained from the ground up, while complex topics are
covered with real-world examples. The main thing is your willingness to learn and apply knowledge in practice.
How much time per week should I devote to training?
Optimally, 4-6 hours per week. This is enough to complete the lessons, practical tasks and consolidate the material.
The course can be combined with work or study.
Will the course help in employment or promotion?
Yes! Business analysts are in demand in IT, finance, consulting and other fields. After the course you will have:
  • Certificate;
  • Portfolio with real cases;
  • Skills that employers value;
Many of our students have been promoted or found jobs during their studies.
Where will I be able to work after the course?
You will be able to apply for the following roles:
  • Business Analyst (IT, banks, retail);
  • System/Data Analyst;
  • Product Owner or Project Manager;
  • Process Optimization Consultant.
Business analysis skills are useful in any field where you need to make data-driven decisions.
Do I need to know programming?
No. The course focuses on analytics, not code. However, an understanding
of IT basics (e.g. how databases or APIs work) would be a plus.